Privacy Policy
Last updated on 7th April 2024.
This privacy policy provides how Moka Lashes Ltd (“Moka Lashes,” “our,” “we,” or “us”) collects, uses, discloses and protects any information that you give or share when using our service, and your choices about the collection and use of your information. Moka Lashes is committed to ensuring that your privacy is protected, should we ask you to provide certain information by which you can be identified when using our service, you can be assured that it will only be used in accordance with this privacy policy.
Moka Lashes may change this policy from time to time by updating this page. Please check this page from time to time to ensure that you are happy with any changes. If you do not want your information processed in accordance with this privacy policy, please do not use our service.
1. Personal Data Collected.
Data will be collected about you when you use our service, without this data, we may not be able to provide all services requested.
1.1 Contact, Account/Profile Data. Such as first and last name, email address and phone number, or additional profile information such as address, gender and date of birth.
1.2 Payment Data. Such as payment account or bank account information, and payment transaction information such as payment instrument used, payment instrument’s expiration date and billing postcode and date and time of payment.
1.3 Other Data. Such as information from filling in forms (e.g. client consultation form), this may include your social media handle and any health information you choose to share with us.
2. Information Automatically Collected.
2.1 Usage Data. Such as your IP address, browser type, browser version, the pages of our service you visited, the date and time of your visit, time spent on those pages, unique device identifiers and other diagnostic data
2,2 Location Data. Such as precise or approximate location determined from your IP address, mobile or other device’s GPS.
2.3 Cookies and Tracking Technologies. Cookies and similar tracking technologies track activity on our service and store certain information, such as web beacons to collect and track information, improve and analyse our service.
2.3.1 Cookies. A cookie is a small file which asks permission to be placed on your device. Once accepted, the file is added and the cookie helps to analyse web traffic or lets you know when you visit a particular site. If you do not accept cookies, you may be unable to use some features of our service.
2.3.2 Web Beacons. When using our service, we may employ small electronic files known as web beacons (also known as clear GIFs) which are used to anonymously track the online usage patterns of our users. It may also be used in emails sent to you to track which emails have been opened, and which links have been clicked on by recipients.
3. How We Use Your Personal Data.
3.1 To Provide, Improve And Maintain Our Service. Data may be processed to perform analytics and conduct research, in order to develop and improve our service.
3.2 For Managing Your Account. Data used to manage your registration as a user of our service, used to access different functionalities of the service available to you.
3.3 For Contacting You. The contact information (email or contact number) you provided us to communicate with you. For example, email reminders of your appointments, SMS or telephone calls for late attendance, last minute cancellations or rescheduling.
3.4 To Provide You With Updates. You may be emailed regarding special offers, updates or general information about our service or events, unless you have opted not to receive such information.
3.5 For Business Transfers. Your data may be used to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about our users is among the assets transferred.
3.6 To Comply With The Law. Your data may be disclosed to courts, law enforcement, governmental or public authorities, tax authorities, authorised third parties, or others, if and to the extent we are required or permitted to do so by law or where disclosure is reasonably necessary. Such as court orders or valid legal requests relating to a criminal investigation.
4. Retention of Your Personal Data.
Moka Lashes will retain your personal data only for as long as necessary for the purposes set out in this privacy policy. Usage data will be retained for internal analysis purposes, this data is generally retained for a shorter period of time, except when it is used to strengthen security, improve the functionality of our service, or if we are legally obligated to retain this data for a longer period of time.
5. Deleting or Amending Your Personal Data.
You have the right to delete or request that we assist in deleting your personal data. You may update, amend or delete your data at any time by signing into your account, or contact us to request access to, correct, or delete any personal data you have provided us.
Please note, we may need to retain certain information when we have a legal obligation or lawful basis to do so.
6. Security of Your Personal Data.
The security of your personal data is very important to us, however, there is no method of electronic storage that is 100% secure, therefore we cannot guarantee absolute security. You are responsible for maintaining the secrecy of your account information and password, and for controlling access to your email communications with us at all times.
7. Links to Other Websites and Services.
Our service contains links to other websites that are not operated by us. Please remember that when you use a link to go from our service to another website, our privacy policy does not apply to third-party websites or services. We advise you to review the privacy policy of every website you visit.
We do not have control over and assume no responsibility for the content, privacy policy or practices of any third-party websites or services.
8. Changes to This Privacy Policy.
We may update this policy from time to time to reflect our current practice and ensure compliance with applicable laws. When changes are made to this policy, we will revise the “Last Updated on” date at the top of this policy.
We advise you to review this privacy policy from time to time to inform yourself of any changes. Changes made to this privacy policy are effective when posted onto this page.
9. Contact Us.
If you have any questions regarding this privacy policy or our service, you can contact us by email.
Email address: hellomokalashes@gmail.com
Your privacy is important to us and we are happy to answer any questions you have.
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